Reports may be anonymous or signed, and may be submitted in writing, verbally or in person. To submit a report, you just have to go to the Ethical Channel and select the option 'Submit a new report'. The information will be received by the head of the ethical Channel, who will be responsible for handling it, either directly or through a manager appointed to deal with these matters, under the terms provided for in Procedures for Handling Disclosures.
When the message has been registered, an acknowledgement of receipt will appear on the screen, alongside a unique identifier and an alphanumeric password that will allow the person who enters the information to monitor the procedure from the 'Query' section on the ethical Channel.
The Ethical Channel may not be used to submit reports and/or claims about the services rendered by dinahosting (such as reports about unlawful contents on websites or about how a service engaged works). This type of communications can be sent through the channels specifically enabled to do so.
If you have any questions about other issues, you may contact us through the other channels available on the website.