The information displayed in the third-party Whois may vary depending on the territory and the requirements stipulated by ICANN (Internet Corporation for Assigned Names and Numbers).
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FAQ
All the information you need to make the most of your Whois domain.
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What is Whois?
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When you register a domain, the registration data join a public database called Whois. It stores information regarding the extension:owner,domain registration and expiration dates, associated DNS servers, etc.
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What information is included in my domain Whois?
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The public data of a domain contains information of its different contacts: owner (or holder), administration, billing and Technical details. The names of the servers linked to it are also listed.
These data can be verified on multiple Internet sites, including ours,through a Whois search engine. In compliance with ICANN regulations (global generic domain regulator), data provided must always be real , although there may besome legal exceptions, which is why not all contacts are listed.
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What if my domain contact information is incorrect?
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ICANN's goal is to ensure that Whois contact details are real, as it upholds this principle to facilitate the administration of domains between registrarsand, above all, so that the registrar is always contactable foradministrative and legal effects. Therefore, it is very important that you keep your information up to date. Your domain may be suspended temporarily or even cancelled if you can’t demonstrate ownership
If you don't want to make your data publicly visible, you can hire the Whois Protection service we offer you. Dinahosting will work as an intermediary agent in your communications and your information will not be shown
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What are the advantages of Whois information protection?
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The Whois Protection service we offer at dinahosting allows you to hide the personal data associated with your domain, ensuring your privacy is maintained. If you purchase this service, the data that will appear publicly will be those of Whois Privacy as the intermediary, not your personal details.
You can hire it when registering your domain or, later, from the Domains application in your Control Panel.
Remember you still hold your domain’ s legal property and the responsibility.Whois Protection guarantees you the privacy of your details against malicious use by third parties, but under no circumstanceThis exempts you from complying with the current regulations.
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My domain's status is CLIENT_HOLD in the Whois. What happens?
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First, check that you have verified the ownership of your domain . One of the reasons why it may appear in this state is because in that domain the contact registrar has not been verified. To do so, confirm your details through an email that will sent to your account email. Your domain will be operational again within a few minutes.
Another CLIENT_HOLD reason may be a pending payment on thedomain. If you have any doubts, please contact our sales department through info@dinahosting.com
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Can I modify my domain Whois contacts?
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Yes, but depending on the type of domain there may be some limitations on changing the contact recorder. For example, the .es domains require the submission of documentation to carry out what ESNIC (the organisation that manages Internet domains in Spain) calls Domain Name Transmission.
For most extensions you will be able to update the information from the Domains section of your Control Panel.
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Why is there no data on the .ES domains?
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With the entry into force of the General Data Protection Regulation (GDPR), the Registry of the .ES domain has applied updates to its Whois policy, so that neither the contact email, telephone number or address address, among other data, are currently listed in the Whois.